Government and public sector

We have worked inside government.
Not just for it.

Communications, community engagement and campaign work for councils, agencies and government-owned entities. We work across jurisdictions, hold pre-qualification, and respond to approaches to market nationally. Twenty years of experience, including in-house at a government land development agency.

Local Buy
Pre-Qualified Supplier
Pre-qualified. Which means less process for you.

We hold pre-qualified supplier status under the Local Buy arrangement, which allows eligible entities to engage us through an established pathway rather than a full open tender. Further pre-qualification and panel applications are underway in other jurisdictions. Where no arrangement is in place, we tender, quote and deliver in the normal way, as we have across jurisdictions.

ABN
27 059 706 024
Professional indemnity
$20 million
Public liability
$20 million
Procurement
Pre-qualified supplier. Platform registered. Open tender, panel and direct quotation
Presence
Brisbane, Gold Coast, Canberra. Delivering nationally
Public sector experience

Work that had to stand up to scrutiny.

Public sector communications carries obligations commercial work does not. Probity. Accessibility. Community expectation. Political sensitivity. The work below was delivered under exactly those conditions. The obligations do not change from one jurisdiction to the next, and neither does the standard we hold ourselves to.

Suburban Land Agency
ACT Government · Urban development · Canberra

In-house senior marketing role at the ACT Government's land development agency. Community engagement, place and precinct marketing, and campaign development for greenfield and infill residential release. Work delivered inside government process, under government scrutiny, to government standards.

Community engagementPlace marketingCampaign development
Australian Rail track Corporation
Government-owned entity · Infrastructure

Corporate communications and reporting for a government-owned infrastructure entity. Translating dense regulatory and technical content into clear public-facing material without losing accuracy or compliance.

Strategic communicationsCorporate reporting
AustrAlian Sustianable Fund
Public purpose · Sustainability

Brand and communications for a public purpose organisation operating at the intersection of local government, finance and sustainability outcomes.

BrandCommunications

References available on request. Detailed past performance, including scope, value and referee contacts, is provided in our capability statement.

Capability

What we deliver for the public sector.

Community and stakeholder engagement

Engagement strategy, collateral and campaign material for consultation processes. Built to reach the community that is actually affected, not just the one that is easy to reach.

Place and precinct marketing

Positioning, identity and campaign work for suburbs, precincts, developments and public assets. Making a place legible to the people who will live in it, visit it or invest in it.

Behaviour change and awareness campaigns

Campaign strategy and creative for public information and behaviour change objectives. Measured against the outcome, not the impression count.

Strategic communications

Message architecture, corporate communications and reporting. Turning complex, technical or regulated material into something a general audience can act on.

Brand and identity

Identity systems for agencies, programs, precincts and initiatives. Consistent, accessible, and built to survive a change of leadership.

Content and digital

Content strategy and production, digital assets and web content. Delivered to accessibility standards, not retrofitted to them afterwards.

How we work with government

Defined scope. Transparent rates.
No surprises.

We know what procurement needs, because we have sat on the other side of it. Every engagement is scoped, priced and reported in a way that stands up to an audit.

01
Scoped before it starts

Deliverables, milestones and acceptance criteria agreed up front. You know what you are getting and when. Variations are proposed and approved, never assumed.

02
Transparent rates

A published rate card by role. No bundled figures that hide what you are actually paying for. Fixed price where the scope allows it.

03
Named personnel

The person named in the response is the person doing the work. No substitution after award without your written agreement.

04
Probity and confidentiality

Conflicts declared before engagement. Confidential material stays confidential. We understand the obligation and we do not need it explained.

05
Wherever the work is

Offices in Brisbane, the Gold Coast and Canberra, delivering nationally. Where local content is a weighted criterion in your evaluation, we can meet it. We have worked across jurisdictions and we know the procurement settings differ. Yours will not be the first we have read.

AI governance and data handling

You are accountable for what your suppliers do with your information.

Governments across Australia now require assurance that third party suppliers using AI meet their privacy and information security standards. Queensland's Information Commissioner, for one, has been explicit that these obligations extend to suppliers, not just to agencies. We are that supplier. So here is our position in full, in writing, before you have to ask for it.

Our AI governance is aligned to
Australia's AI Ethics Principles
DTA policy and Standard for AI transparency statements
ISO 38507, governance of AI use
State and territory AI governance policies, as applicable to your jurisdiction

We will complete your agency's AI risk assessment on request and at no cost, whichever framework it sits under. We are familiar with FAIRA and with the Commonwealth assurance framework, and we will work to whatever yours requires.

01
Data handling
No official, personal or confidential information is entered into public or consumer generative AI tools. Not in draft, not for speed, not ever.
Approved tools only, operating under business tier agreements with no training on our inputs, contractual confidentiality and defined data retention.
Material is de-identified and redacted before any AI-assisted production step. The tool never sees what it does not need to see.
No offshore transfer of client, community or citizen data without your written approval.
02
Human oversight
Strategy and judgement are human. AI does not decide anything, recommend anything, or reason on your behalf.
Every output is reviewed by a person before it reaches you, and again before it reaches the public.
No AI in any process touching a decision about a citizen. No exceptions, no pilots, no trials.
Named accountability. One person is responsible for AI use on your engagement, and you will know who.
03
Transparency and assurance
Disclosed in writing. Where AI has assisted production, we tell you, in the deliverable, without being asked.
Tool register available on request. You can see exactly which tools we use, on what terms, and where the data sits.
Audit welcomed. Your agency is obliged to audit AI suppliers. We would rather you did.
Records kept. An auditable record of where AI assisted, retained for the life of the engagement.
04
What we will not do
Fabricate research, statistics, quotes or community sentiment. If it is presented as evidence, it is evidence.
Generate consultation or engagement material without human authorship and review.
Automate anything that carries a duty of care to a member of the public.
Charge you for AI-generated volume and call it strategic work.

Our full AI Transparency Statement is published to the same standard government agencies publish their own.

Read the AI Transparency Statement
How to engage us

Four routes in, depending on your process.

Procurement settings differ by jurisdiction and by agency. We work in all of them, and we will tell you which route suits your threshold if you are not sure.

Pre-qualified arrangement
Fastest route where available

We hold pre-qualified supplier status under the Local Buy arrangement, allowing eligible entities to engage us without a full open tender. Further pre-qualification and panel applications are underway in other jurisdictions. Ask us what applies to you.

Procurement platforms
Quote requests and approaches

Registered on VendorPanel and available on the platforms your agency uses to issue quote requests. Invite us and we will respond.

Open tender and panel application
Any jurisdiction

Commonwealth, state, territory and local. We respond to open approaches to market and apply for relevant panel arrangements. Send us the approach and we will tell you honestly whether we intend to respond.

Direct quotation
Below your threshold

Send the brief. We respond with scope, deliverables, timeline and price, and tell you if we are not the right supplier for it, before you spend time assessing us.

Capability statement

Everything an evaluator needs to see.

Company details, insurances, capability, detailed past performance, key personnel and referees. One document, current, and formatted for the way you actually assess suppliers.

Provided on request rather than published, because it carries referee contacts, insurance details and personnel information that belong in a submission, not on a public page. Tell us who you are and what you are assessing, and it is with you the same day.