Terms of Service

Welcome to First Touch Studio. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website or engaging with our services, you agree to these Terms. If you do not agree, please do not use our website or services.

‍1. Who We Are
‍First Touch Studio (“we”, “us”, or “our”) is a creative and strategy studio specialising in branding, design, marketing, and campaign execution.

‍2. Use of Our Website
‍You agree to use our website only for lawful purposes and in a way that does not:

- Infringe the rights of others
- Restrict or inhibit others from using the website
- Damage or impair the website or its functionality

We reserve the right to modify, suspend, or discontinue any part of the website without notice.

‍3. Intellectual Property
‍All content on this website, including text, graphics, logos, designs, images, and layouts, is owned by or licensed to First Touch Studio. You may not copy, reproduce, distribute, or modify any content without our written consent.

‍4. Proposals, Quotes & Engagements
‍Any proposals, quotes, timelines, or scope documents provided by us:

- Are confidential
- Are valid for a limited time
- May be updated or revised prior to contract signing

A project officially begins only when a service agreement or written confirmation (including email approval) has been provided.

‍5. Payments & Billing
‍For paid engagements:

- Payment terms will be defined in the service agreement or invoice
- Deposits are non-refundable unless otherwise stated
- Late payments may incur additional charges or delays in delivery

We reserve the right to pause or terminate work if payments are overdue.

‍6. Client Responsibilities
‍Clients are responsible for:

- Providing accurate information, approvals, and materials in a timely manner
- Ensuring permission for any content supplied to us
- Reviewing and confirming deliverables within agreed timeframes

Delays in client feedback may impact timelines.

‍7. Limitation of Liability
‍To the fullest extent permitted by law:

- We are not liable for any indirect, incidental, or consequential damages arising from website use or services provided
- All work is delivered in good faith based on the agreed brief; final business results and outcomes are not guaranteed

Nothing in these Terms limits your rights under Australian Consumer Law.

‍8. Third-Party Tools & Links
‍Our website or services may include links to third-party websites or tools. We are not responsible for:

- The content, privacy, or security of those sites
- Issues arising from third-party integrations or services

Use of third-party tools is at your own discretion.

‍9. Termination
‍We may suspend or terminate website access or services if:

- These Terms are violated
- Abuse, fraud, or unlawful behaviour occurs
- Payment terms are not met (for service engagements)

‍10. Privacy & Cookies
‍All personal information collected is handled in accordance with our

- Privacy Policy
- Cookie Policy

‍These documents outline how data is collected, stored, and protected.

‍11. Updates to These Terms
‍We may update these Terms from time to time. Continued use of our website signifies acceptance of updated Terms. We encourage you to review this page regularly.

‍12. Contact Us
‍If you have questions or concerns about these Terms, please contact: hello@firsttouchstudio.com.au